At MARGESHERWOOD, we place the utmost importance on protecting our customers’ rights and preserving the authenticity of our brand. To uphold these values, we have implemented robust measures to combat counterfeiting and ensure the authenticity and integrity of our products.

Counterfeit goods are not only a violation of intellectual property rights—they pose a serious threat to customer trust and the essence of our brand. Such products often fail to meet our standards for quality, safety, and design, and are not eligible for after-sales services or customer support, resulting in potential harm to consumers.

To minimize these risks, MARGESHERWOOD has invested significant resources into a comprehensive global monitoring system, leveraging advanced technology and partnerships with specialized institutions. In collaboration with AI-powered monitoring services, we continuously track online platforms—including websites, e-commerce marketplaces, and social media—for listings or mentions of counterfeit products. When infringements are identified, we take immediate action to remove the content, block access, and, if necessary, pursue legal measures. Our proactive enforcement approach is designed to ensure that customers can shop with complete confidence in the authenticity of our products.

Despite these efforts, counterfeit distribution continues to occur in various forms. Combating counterfeit goods is not only a matter of brand protection—it is also an essential step in safeguarding the creativity, expertise, and quality behind our products, as well as the health and trust of our valued customers.

We urge all customers to exercise caution when purchasing MARGESHERWOOD products through both online and offline channels. The only way to ensure the authenticity of your purchase is to buy through official and authorized retailers.

MARGESHERWOOD products are available exclusively through our official online store, directly operated offline locations, and authorized stockists.
To view a list of official retailers, please click here.

Please note that we are unable to verify the authenticity or provide warranties and support for products purchased through unofficial channels such as online marketplaces, resellers, or secondhand platforms. This policy is essential to prevent the risks associated with counterfeit items and to ensure customer protection.

We sincerely thank all customers who understand and value authenticity. MARGESHERWOOD remains fully committed to ongoing and strengthened efforts to eliminate counterfeit products and to continue earning your trust.

For inquiries or to report counterfeit items, please contact us at:
margesherwood@ccolon.co.kr